Privacy Policy — 1bdtk Bangladesh Online Casino

1. Introduction

1bdtk ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect from you when you use the 1bdtk website and services at https://1bdtk.pro, how we use that information, how we protect it, and what rights you have in relation to it.

By registering an account on 1bdtk or by otherwise using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this Privacy Policy, you must not use the Service.

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Your Data is Safe

1bdtk does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process transactions, and improve the Service for you.

2. Information We Collect

We collect the following categories of personal information in connection with your use of 1bdtk.

Registration Information

When you create a 1bdtk account, we collect your mobile phone number, chosen username, and date of birth. You may also be asked to provide your full legal name during the KYC verification process.

Identity Verification (KYC) Documents

To comply with our Know Your Customer obligations and to process withdrawals, we may collect copies of government-issued identity documents such as your National ID card, passport, or driving licence, together with proof of address and proof of payment method ownership.

Financial and Transaction Data

We record details of all deposits, withdrawals, bets placed, and games played on your account. This includes transaction amounts in BDT, timestamps, and the payment method used (for example, your bKash or Nagad account reference). We do not store full payment credentials — these are handled directly by your payment provider.

Device and Technical Data

When you access 1bdtk, our systems automatically collect technical information including your IP address, browser type and version, operating system, device type, screen resolution, and session duration. This data is used for security monitoring, fraud prevention, and to optimise the platform for the devices our players use most.

Communications Data

If you contact 1bdtk support, we retain records of those communications including the content of messages, the date and time of contact, and any information you provide during the support interaction. This helps us resolve disputes and improve our support quality.

3. How We Use Your Information

1bdtk uses the personal information we collect for the following purposes. We will not use your information for any purpose not listed here without first obtaining your consent.

3.1
Account Management and Service Delivery
We use your registration and transaction data to create and maintain your account, process deposits and withdrawals, credit winnings, apply bonuses, and provide you with access to the full range of 1bdtk games and services. This processing is necessary to perform the contract between you and 1bdtk.
3.2
Identity Verification and Fraud Prevention
We use your KYC documents and technical data to verify your identity, confirm your age (21+ requirement), prevent fraudulent account registrations, detect unauthorised access, and identify and prevent money laundering and other financial crimes. This processing is required to comply with our legal obligations.
3.3
Customer Support
We use your communications data and account information to respond to your support enquiries, resolve disputes, and investigate complaints. Our support team accesses only the information necessary to assist with your specific request.
3.4
Platform Improvement and Analytics
We use aggregated, anonymised device and usage data to understand how players interact with 1bdtk, identify performance issues, improve page load times, and develop new features. This analytics data does not identify individual players and is used only at an aggregate level.
3.5
Responsible Gaming Compliance
We monitor account activity to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, we may contact you to offer responsible gaming tools such as deposit limits or self-exclusion, or to take mandatory action where required by our Responsible Gaming policy.

4. How We Protect Your Data

1bdtk takes the security of your personal information seriously. We employ multiple layers of technical and organisational security measures to protect your data against unauthorised access, loss, or misuse.

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SSL Encryption

All data transmitted between your browser or device and 1bdtk servers is encrypted using SSL (Secure Sockets Layer) technology. This means your login credentials, personal information, and financial data cannot be intercepted in transit by third parties.

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Access Controls

Access to player personal data within 1bdtk is restricted to authorised personnel only, on a strict need-to-know basis. Support staff, compliance officers, and technical teams access only the data required to perform their specific functions. All internal access is logged and audited regularly.

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Two-Factor Authentication

1bdtk offers two-factor authentication (2FA) for player accounts. When enabled, 2FA requires a second verification step in addition to your password when logging in, significantly reducing the risk of unauthorised account access even if your password is compromised. We strongly recommend enabling 2FA on your account.

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Secure Data Storage

Your personal data and KYC documents are stored on secure servers with industry-standard physical and logical security controls. KYC documents are retained only for as long as required by our obligations and are then securely deleted. We do not store plaintext passwords — all passwords are stored as secure hashed values.

5. Sharing Your Information

1bdtk does not sell or rent your personal information. We share your data with third parties only in the limited circumstances set out below.

5.1
Payment Processors
To process your deposits and withdrawals, we share the minimum necessary transaction information with our payment partners including bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks. These providers process payment data under their own privacy policies and security standards. 1bdtk does not transmit your full payment credentials to any third party.
5.2
Game Providers
To deliver casino games, we connect your session to certified third-party game providers including Evolution Gaming, Pragmatic Play, Spribe, PG Soft, Jili, and Ezugi. These providers may receive your session token and bet history for the purpose of rendering the game and settling results. They do not receive your full personal profile or payment details.
5.3
Legal and Regulatory Obligations
1bdtk may disclose your personal information to relevant authorities, law enforcement agencies, or regulatory bodies where required by applicable law, including but not limited to requests made in connection with the investigation of financial crime, fraud, or underage gambling. We will always seek to limit such disclosures to the minimum information legally required.
5.4
Business Transfers
In the event that 1bdtk undergoes a merger, acquisition, or sale of all or part of its assets, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify affected players and ensure that the receiving entity is bound by privacy obligations at least as protective as those in this Policy.

6. Cookies and Tracking Technologies

1bdtk uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather anonymous analytics data. A cookie is a small data file placed on your device by the website.

We use three categories of cookies on 1bdtk. You may disable non-essential cookies via your browser settings, though doing so may affect some platform functionality.

Essential Cookies

These cookies are strictly necessary for 1bdtk to function. They maintain your login session, remember your language preference, and ensure the platform displays correctly. These cookies cannot be disabled without breaking core platform functionality.

Analytics Cookies

We use anonymised analytics cookies to understand how visitors use 1bdtk — which pages are visited most, how long players spend on different sections, and where technical errors occur. This data is aggregated and does not identify individual users. It is used solely to improve the platform.

Preference Cookies

These cookies remember choices you make on 1bdtk such as your preferred language setting. They make your experience more personalised and reduce the number of times you are asked to re-enter preferences. You may clear these cookies at any time via your browser settings.

7. Your Rights

As a user of 1bdtk, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.

7.1
Right of Access
You have the right to request a copy of the personal data that 1bdtk holds about you. We will provide this information in a clear, readable format. We may ask you to verify your identity before fulfilling an access request to ensure the security of your data.
7.2
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For certain types of data (for example, your registered mobile number), you may be able to update this directly within your account settings. For other data, please contact support.
7.3
Right to Erasure
You may request the deletion of your personal data. Where we have a legal obligation to retain certain data (for example, transaction records required for anti-money laundering compliance), we will retain that data for the required period but will delete all other personal information associated with your account.
7.4
Right to Restrict Processing
In certain circumstances you may request that we restrict the processing of your personal data — for example, while a dispute about its accuracy is being resolved, or while you are awaiting our response to an erasure request.
7.5
Right to Object to Marketing
If you have opted in to receive promotional communications from 1bdtk, you may withdraw that consent at any time by contacting support or by following the unsubscribe instructions in any marketing message. Withdrawal of consent for marketing will not affect your ability to continue using the Service.

8. Data Retention

1bdtk retains your personal data for as long as your account remains active and for a period after account closure as required by our legal and compliance obligations. Transaction records and KYC documents are typically retained for a minimum of five years following account closure in order to comply with applicable anti-money laundering regulations.

Support communications are retained for a period of two years following the resolution of the relevant interaction. Device and technical data collected during your sessions is typically anonymised or deleted within ninety days. Once a retention period expires, data is securely and permanently deleted from our systems.

9. Payments and Third-Party Processors

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank transfer, the payment transaction is processed directly by the relevant payment provider. 1bdtk does not have access to your full mobile banking PIN, bank account password, or card security codes. The security of your payment credentials is governed by your payment provider's own security measures and privacy policy.

We receive only a transaction reference, the amount, and a success or failure status from payment processors. We use this information solely to credit your account, process your withdrawal, or investigate a payment discrepancy. We recommend that you review the privacy policy of your chosen payment provider to understand how they handle your payment data.

10. Children and Underage Users

1bdtk is strictly for players aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If you are a parent or guardian and you believe that a minor has registered an account on 1bdtk using false information, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated personal data without undue delay.

11. Changes to This Privacy Policy

1bdtk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make a material change to this Policy, we will update the "Last updated" date at the top of this page and, where the change significantly affects your rights, we will notify active players via their registered mobile number or other contact method on file.

Your continued use of 1bdtk after any update to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we are protecting your information. The current version is always the version published at https://1bdtk.pro/privacy-policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the 1bdtk privacy team using the details below. We aim to respond to all privacy enquiries within five working days.

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Privacy Support Email

[email protected]